Our guarantees
We prepare and ship your order within 2 business days.
Delivery time varies depending on your address. Allow 3 to 5 days for Belgium and 5 to 10 days for the rest of Europe.
Each shipment is insured up to its value and accompanied by online tracking.
Click here to track the delivery status of your order.
You can also choose delivery to a collection point. Please allow 2 to 4 business days for delivery to your item at the collection point. To collect your order, simply bring your proof of purchase with you on the designated day.
Changed your mind? You have 14 days to return your items. More information can be found in our returns and refunds policy .
All transactions are secured with Stripe and SSL encryption. We do not store your bank details.
As a European consumer, you have a 14-day guarantee to exercise your right of withdrawal.
To track your orders, go to your orders to view the delivery progress.
Need help?
Contact us
Write to us
support@marchand-de-bijoux.com
Call us
+32 (0)2 503 19 99
Telephone line opening hours
Mon-Fri, 10am to 5pm